Terms of service

Kommunity Clutch operates on a preset order and shipping schedule. Subscribers may choose one of two payment options for the same Clutch Box experience:

Monthly Payment Option
Subscribers are charged $35 on the 1st of every month. Two monthly payments cover one Clutch Box in full.

Every-Other-Month Payment Option
Subscribers are charged $70 on the 3rd of January, March, May, July, September, and November. One payment covers one Clutch Box in full.

Clutch Boxes ship on or before the 10th of February, April, June, August, October, and December.

Your first box depends on when enrollment occurs within the current order cycle. If enrollment occurs after products have already been ordered for the upcoming box, payments will apply toward the next available Clutch Box cycle.

Failed or Missed Payments

Payments are required according to the billing schedule associated with your selected payment option. If a scheduled payment fails, there is a 3-day period to correct the payment.

If the required payment is not successfully received within that period:

• the subscriber may be excluded from the current order cycle;
• a box will not be shipped if the required payments for that box have not been received; and
• any payments already made toward that forfeited Clutch Box are non-refundable and will not be transferred or credited to a future box.

Products are ordered specifically for each subscription cycle based on subscriber numbers and available preferences. For this reason, missed payments cannot automatically be shifted to another box or future billing cycle.